OpenAI’s AI Development Case Study (e-book)

Digital Business Case Studies and Solutions by Gregory John Lee and Vernon Timothy Thaver is a remarkable compendium of case studies in the domain of digital business and digitalization, as well as a varied collection of challenges to the readers and reflections by the authors on those challenges.

In this case, we discuss AI development at OpenAI. The challenge presented here is on how the structure and governance changes at OpenAI (especially in terms of profitability motive) will affect its future AI development. No reflection is provided, unusually.

Main area: Technology in business (artificial intelligence)
Other areas: Organizational structure in technology firms

# of pages: 11 (Case 7.5 pages, Challenges .5 pages, rest of case is references & appendices)